BEST Growth Hub FREE Workshops

BEST Growth Hub workshop programme

April – June 2017

These free business support workshops are fully funded by BEST Growth Hub and are being delivered by Ignite Business in partnership with NWES and Colbea.

Customer Service & Selling Without Selling

This workshop is for anyone who deals with customers and wants to improve their service levels. We believe that customer service and sales go hand in hand, in fact you can’t have one without the other. This workshop will take attendees through how to implement best practices in to their business to help improve sales and customer satisfaction.

Castle Point

Date: 28th June

Time: 10am – 1pm

Venue: Salvation Army Training  Centre

Booking link:

Facebook for Business – Beginners

In this practical workshop you will learn how to set up a business page, how to get likes, what to post and when and what the other options are for a business to get noticed. You will need to bring a laptop to the workshop and have set up a business page to use in the session. We are able to provide some spare laptops on request.


Date: 22nd June

Time: 10am – 1pm

Venue: Epping Forest College

Booking link:


Date: 27th June

Time: 10am – 1pm

Venue: The Hive

Booking link:

Practical PR & Marketing

A 3 hour workshop for anyone who owns or works for a small business and needs to market and promote their product/s or service in an effective way.  From this workshop attendees will take away some practical ideas that they can implement themselves to help make their marketing and PR more effective.


Date: 21st June

Time: 10am – 1pm

Venue: Ignite House

Booking link:

Using Hootsuite to Manage Your Social Media

This practical workshop will take you through how Hootsuite can help you manage the social media content for your business more effectively and also show you through some of the functionality of the system to get you started.

As part of the workshop you will also learn how to create a strategy that gives your social media direction and structure to help achieve your businesses objectives and goals. The session will also cover how to measure and track progress of campaigns, and explain some of the tools you can use to help you plan your strategy.


Date: 16th June

Time: 10.30am – 1.30pm

Venue: The Old Court House

Booking link:


  • On completion of this workshop you will be automatically referred to one of the BEST Growth Hub Navigators, who will be able to signpost you to further advice and any training that you might require.
  • Each individual may attend workshops up to a maximum of 21 hours in total.
  • Delegates may take part in as many online training workshops as they like as these do not count toward their overall hours.
  • Each business can send a maximum of 2 members of staff on each course.
  • In order to qualify for a place on the course, the employer/business must be based in Essex.
  • Please note that the workshop may not take place if there are not a minimum number of attendees.
  • Ignite Business Enterprise Limited will share information with Local Authorities and the BEST Growth Hub. The BEST Growth Hub, as the funders of the business support courses, may share your details with the Department for BEIS & your Local Authority, this may be used to facilitate the delivery and management of the services being provided.