FREE 121 Support

The BEST Growth Hub is funded by the Department for Business, Energy and Industrial Strategy to provide a free and impartial signposting service for business support. As a Growth Hub we can support Businesses or Individuals based within and Essex, Southend or Thurrock Local Authority Area. So whether you are a registered start-up business or you are an established business, you are eligible for support. Each business / individual is eligible for up to 21 hours of funded support under one of our programmes in any one year period.

We currently have two programmes of support live:

  • 121 signposting service – free to meet with our business navigator team – Jacqui or Karen who will carry out a needs assessment and signpost you to the most relevant support available.
  • Business skills workshop programme – info to follow

Therefore, if eligible, you are entitled to 21 hours of each support. To ensure that we can support as many businesses or individuals wishing to start a business, as possible we can only offer 21 hours of funded support under each programme outlined above. If you would like to receive more than 21 hours of support then there is a charge for this. These charges are as follows:

 Support  Funded support  Post- funded support
Workshops 21 hours £50 per 3 hour workshop

£90 for 6 hour workshop per attendee

121 support 21 hours* £50 per hour

If you would like more information about the post-funded support then please email

*Please note that we record the time we have spent supporting your business. For example, a diagnostic equates to 3 hours of support with research, meeting time and follow up.